Account settings
Profile and support-led updates, password rules, MFA, notification toggles, appearance, and links to security and troubleshooting.
Account settings
Manage your profile, security, notifications, and appearance from Settings in your dashboard.
Profile
Your profile shows your name, email address, and verification status. Business accounts also display your business name.
Profile information is set during registration and verification. If you need to update your name, email, or business details, contact [email protected].
Security
The Security tab lets you manage your password and two-factor authentication (MFA).
Changing your password
To change your password:
- Go to Settings → Security.
- Enter your current password.
- Enter a new password that meets all requirements (see below).
- Confirm your new password.
- Enter the 6-digit verification code sent to your email.
Your new password must meet all of the following:
- At least 12 characters
- One uppercase letter
- One lowercase letter
- One number
- One special character (!@#$%^&*)
- No 3 or more repeated characters in a row
Multi-factor authentication (MFA)
MFA adds an extra layer of security by requiring a second verification step when you log in.
Use an authenticator app like Google Authenticator, Authy, or 1Password to generate time-based codes. You'll scan a QR code during setup.
To enable or disable 2FA, go to Settings → Security and toggle the two-factor authentication option.
Notifications
Control which notifications you receive from the Notifications tab in Settings. Each type can be toggled on or off independently:
| Notification type | What it covers |
|---|---|
| Email notifications | General account updates and communications |
| Push notifications | Real-time alerts on your device |
| Transaction alerts | Notifications when payments are sent, received, or completed |
| Security alerts | Login attempts, password changes, and other security events |
| Marketing emails | Product news, updates, and promotional content |
Appearance
Choose between light and dark themes from the Appearance tab. Your selection is saved automatically and persists across sessions.
Related articles
- Security & your account — Data protection, compliance, and account restrictions
- Verification — identity and business verification requirements, statuses, and tips.
- Troubleshooting — Login issues, password resets, and common problems
Still need help?
Have a question that isn't answered here? See our support channels, message us on WhatsApp at +1 (787) 468-5842, or open a support ticket — we typically respond within 24 hours.