Contact

Contact Echlon

Echlon is operated by Echlon Ltd. The fastest route to a person is email or WhatsApp; account-specific questions are best raised from inside your account, where support can see the transaction you are asking about.

Email

Write to [email protected] for support, account, payment and verification questions.

WhatsApp

Message +1 (787) 468-5842 for the same topics if you would rather not use email.

Before you write

The Help Center answers most questions about identity checks, where you can send money, limits, fees and card and treasury products, and it is the quickest way to an answer outside working hours.

Developers

Integration questions are covered by the API documentation: guides and examples for connecting your own software to Echlon.

Questions? [email protected]

Echlon is operated by Echlon Ltd.

Echlon is a financial technology company, not a bank. Banking services, including currency conversion and settlement, are provided by licensed partners. Echlon does not hold or custody user funds.

Yield figures (e.g. "up to 6.5% APY") are illustrative and not guaranteed. Actual rates may vary and are subject to change without notice. Past performance is not indicative of future results. Treasury products may involve technology risk, including smart contract risk. Only allocate funds you can afford to expose to these risks.

FX rates, transfer times, and fee estimates displayed on this site are representative and may vary by corridor, payment rail, and transaction size. Actual rates and settlement times are confirmed before each transaction. "Same day" settlement is available on select corridors and rails and is not guaranteed for all transfers.

Services may not be available in all jurisdictions. Account approval is subject to identity verification and compliance review. See our risk disclosure and terms of service for full details.